Over 80 courses available in the course catalogue. JCAHPO, ABO or COE credits available through many courses. All courses are text unless otherwise noted. Click through to view a sample of courses in each category.
Key Success Factors in an Ophthalmology Practice
This module is designed to provide new employees with an overview of the philosophy of patient care in an ophthalmic practice.
Telephone Skills Training
This module is designed to provide you with an understanding of the importance of telephone skills in delivering the highest level of customer service to patients.
Developing a Staff Compensation System for Your Practice
This eLearning course will teach the steps to developing a compensation system that will attract and retain quality staff. The many elements of a comprehensive compensation system that affect staff satisfaction are presented here (with pay as only one component).
Social Media and Health Care Providers
This course will educate staff regarding legal issues applicable to Social Media websites such as Facebook, Twitter, LinkedIn, YouTube and others, with a particular focus on the use of Social Media in a health care provider setting.
Triaging Ocular Emergencies
This course is designed to assist ophthalmic medical personnel in triaging ocular emergencies. The goal is to provide the knowledge necessary for a technician, receptionist, or other member of an eye care physician's staff to correctly and confidently triage patients who present with urgent complaints.
History Taking Drives the Exams
Ophthalmic medical personnel are familiar with the need and task of taking a patient's history. This module examines the components of taking both a comprehensive and interval history.
The Fine Art of Scribing
Ophthalmic medical personnel are increasingly asked to scribe for the doctor. The material in this video will review the roles performed by the scribe and look at chart documentation in detail.
The A-Scan: Ultrasound and Optical Biometry
This course is designed to assist ophthalmic medical personnel in performing accurate contact and immersion biometry. Additionally, ultrasound principles are discussed with the intention of providing the student with an understanding of how sound waves travel through the solid and liquid structures in the eye. The principles of optical coherence biometry will also be explained.
A Guide to HIPAA and Patient Confidentiality
This course is designed to acquaint the student with the various components of HIPAA and the effects of HIPAA requirements on health care organizations, their staff members, and other individuals who have access to personal health information. Course materials focus on the guidelines established for health care entities under the HIPAA Privacy and Security Rules.
OSHA and Bloodborne Pathogens Training for the Medical Office
This course provides staff training regarding OSHA guidelines in medical settings. This includes definitions of terms, steps in reducing the risk of infection, and protocols to follow if an exposure incident occurs. This course is ideal for providing staff with both initial orientation and annual training regarding universal precautions and handling of sharps and hazardous waste.
This module supplies basic information to familiarize the student with the optical dispensary. An overview of the optical industry provides background on the optical sector. Information on eyeglass prescriptions, the referral process from the physician and staff to the optical dispensary, the roles and resonsibilities of optical staff, and optical terminology is provided.
Optical Sales: The Professional Approach
This course will review the following: the six problem areas in an optical business; "what to look for" as the administrator; an action plan for each area of concern; and the projected results upon implementation of operational changes.
Anatomy of an Eye Examination
This course reviews the procedures performed during a routine eye examination, provides a brief overview of the various equipment used during testing; offers an explanation of some of the more comprehensive tests that may be required; and reviews common ocular diagnoses that are sometimes uncovered.
Step-by-Step Guide to Contact Lens Dispensing
This course is designed for the eye care employee as a general overview of contact lenses and the importance of patient education. The course addresses: 1) the evolution of contact lens designs; 2) identifying candidates; 3) review of a contact lens prescription; 4) dispensing of contact lenses; 5) insertion and removal procedures; 6) care and cleaning; and 7) recommendations and warnings for patients.